Crisis Intervention & Emergency Response

This course equips participants with the skills and techniques needed to effectively assess, de-escalate, and manage high-stress or potentially dangerous situations. Learners will gain practical tools for recognizing early warning signs, applying crisis intervention models, and maintaining safety for themselves and others. The program covers immediate response planning, communication under pressure, and connecting individuals to appropriate resources and ongoing support. Emphasis is placed on quick decision-making, emotional regulation, and professional boundaries to ensure safe, compassionate, and effective crisis resolution.