Cookie Policy
HIPAA, GDPR, Medicaid and Medicare-Compliant Privacy and Cookie Policy
What Information Do We Collect
We collect personal data when you register on our site, submit service requests, complete surveys or intake forms, purchase services, or engage with therapist-guided content or course modules.
You may be asked to provide your name, email address, telephone number, date of birth, and limited health-related information.
You may also browse the site anonymously. No protected health information is collected without your direct knowledge and consent.
How Do We Protect Your Information
All data is protected in accordance with the Health Insurance Portability and Accountability Act.
We implement administrative, physical, and technical safeguards including end-to-end encryption, HIPAA-compliant hosting, access controls, and audit tracking.
Sensitive data such as credit card details and personal identifiers are securely processed through Stripe, which meets both PCI-DSS and HIPAA compliance standards. This information is never stored on our servers after processing.
Do We Share or Disclose Information
We do not sell, trade, or disclose your personal or health data to unauthorized third parties.
Data may only be shared with licensed providers, support staff delivering covered Medicaid or Medicare services, or third parties operating under Business Associate Agreements.
Disclosures to government agencies are made only when legally required for compliance, audits, or public safety. All data disclosures are limited to the minimum necessary as defined by HIPAA.
Children's Privacy Compliance
This website and all services are intended for individuals aged 13 and older. We do not knowingly collect information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act.
Data Retention Policy
Your information is retained as long as your account remains active or as required under Medicaid, Medicare, and state or federal retention regulations.
You may request the deletion of your data, subject to legal and clinical documentation requirements.
Your Rights Under HIPAA, GDPR, and US Healthcare Law
You have the right to access your personal data, request corrections or updates, revoke consent for non-treatment uses, and file a complaint regarding how your data is handled.
To exercise any of these rights, contact us at support@mychscare.com or call 775 910 9168.
What We Do Not Do With Your Data
We do not and will never sell, lease, disclose, or distribute your personal or medical information to any outside organization for advertising or non-clinical use.
Changes to This Privacy Policy
We reserve the right to update this policy to maintain compliance with legal standards. All updates will be posted on this page with the most recent revision date indicated.
HIPAA, GDPR, Medicaid and Medicare-Compliant Privacy and Cookie Policy
You may be asked to provide your name, email address, telephone number, date of birth, and limited health-related information.
You may also browse the site anonymously. No protected health information is collected without your direct knowledge and consent.
How Do We Protect Your Information
All data is protected in accordance with the Health Insurance Portability and Accountability Act.
We implement administrative, physical, and technical safeguards including end-to-end encryption, HIPAA-compliant hosting, access controls, and audit tracking.
Sensitive data such as credit card details and personal identifiers are securely processed through Stripe, which meets both PCI-DSS and HIPAA compliance standards. This information is never stored on our servers after processing.
Do We Share or Disclose Information
We do not sell, trade, or disclose your personal or health data to unauthorized third parties.
Data may only be shared with licensed providers, support staff delivering covered Medicaid or Medicare services, or third parties operating under Business Associate Agreements.
Disclosures to government agencies are made only when legally required for compliance, audits, or public safety. All data disclosures are limited to the minimum necessary as defined by HIPAA.
Children's Privacy Compliance
This website and all services are intended for individuals aged 13 and older. We do not knowingly collect information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act.
Data Retention Policy
Your information is retained as long as your account remains active or as required under Medicaid, Medicare, and state or federal retention regulations.
You may request the deletion of your data, subject to legal and clinical documentation requirements.
Your Rights Under HIPAA, GDPR, and US Healthcare Law
You have the right to access your personal data, request corrections or updates, revoke consent for non-treatment uses, and file a complaint regarding how your data is handled.
To exercise any of these rights, contact us at support@mychscare.com or call 775 910 9168.
What We Do Not Do With Your Data
We do not and will never sell, lease, disclose, or distribute your personal or medical information to any outside organization for advertising or non-clinical use.
Changes to This Privacy Policy
We reserve the right to update this policy to maintain compliance with legal standards. All updates will be posted on this page with the most recent revision date indicated.