📲 Technology & Digital Life Skills *coming soon
Course overview
Lesson Overview

4.7 – How to Resolve Conflict in Online Messaging: Online arguments can spiral quickly if emotions lead. When conflict appears, pause before replying. Read messages twice and respond calmly. Avoid blaming words like “you always” or “you never.” Stick to facts and express how you feel with “I” statements. Suggest solutions instead of fueling anger. If tension continues, take the talk offline. Staying respectful even during disagreement shows strength. Digital conflicts end faster when empathy leads the way.

About this course

Practical skills to confidently use technology for communication, learning, work, and daily life management.

This course includes:
  • Step-by-step guides for common technology platforms and tools
  • Internet safety and digital responsibility resources
  • Practice activities for online communication and virtual collaboration

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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