Privacy Policy

Effective Date: May 6, 2025

LifeRoute, LLC (“LifeRoute,” “we,” “us,” or “our”) is committed to protecting personal information and respecting privacy rights. This Privacy Policy describes how data is collected, used, stored, safeguarded, shared, and legally managed across all interactions with the LifeRoute wellness and behavioral support Platform (“Platform”). By creating an account or continuing to use the Platform, users confirm that they have read, understood, and accepted the terms described in this Privacy Policy. Users who do not agree must stop using the Platform and remove their account immediately. This Privacy Policy applies to all users worldwide, including minors, adults, parents, educational institutions, school districts, organizations, government agencies, and any authorized individuals who allow account access.

This Privacy Policy describes how LifeRoute handles both general wellness data and certain Protected Health Information (“PHI”) when clinical integrations are used by licensed health professionals. Unless a licensed provider enables clinical functions, LifeRoute is not operating as a healthcare provider and no data handled by LifeRoute is considered PHI. When PHI is present, separate and additional safeguards apply in accordance with the LifeRoute Notice of Privacy Practices.

  1. Definitions

For clarity and to ensure users understand the legal effect of this document, the terms below are used throughout with specific meanings:

1.1 “User” means any individual or entity accessing the Platform, including minors, parents, guardians, educators, administrators, organizations, institutions, and schools.

1.2 “Minor User” means any user below the legal age of consent for data processing in their region.

1.3 “School or School District” means any public or private K–12 educational entity subscribing to or using the Platform.

1.4 “Educational Institution” means any post-secondary or alternative education system, including universities, colleges, and career programs.

1.5 “Organization or Institution” means any governmental body, nonprofit agency, corporation, or program using the Platform for their participants.

1.6 “General Data” means personal information collected during wellness and educational use that does not constitute PHI.

1.7 “Protected Health Information” (PHI) means identifiable health-related information collected only when a licensed provider uses the Platform as part of a clinical treatment plan and uploads relevant data requiring HIPAA-level management.

1.8 “Platform Content” means all instructional materials, tools, videos, assessments, messaging, and activities provided by LifeRoute.

1.9 “Consent” means that a user has willingly agreed to the processing of their personal information by continuing to use the Platform after reviewing this Policy.

1.10 “Data Controller” refers to the entity responsible for compliance with applicable data control laws. When a school or organization issues user accounts, that institution serves as Data Controller.

  1. Information We Collect

LifeRoute collects limited personal information necessary for secure operation, personalized user experience, and compliance. This includes:

• Account credentials: name, email, role, password, organization
• Engagement metrics: modules completed, timestamps, content performance
• Device and technical data: IP address, login history, browser type, OS, security logs
• Submissions: text, uploads, quizzes, responses, messages, interaction content
• Communication history within the Platform

We do not collect or store:

• Social security numbers
• Biometric identifiers
• Full financial account data
• Government ID numbers
• Unnecessary sensitive classifications

If the Platform is used solely for wellness or skills training, none of the data constitutes PHI.

When clinical providers integrate services into the Platform, only then may behavioral assignments, clinical feedback entries, or provider-submitted documentation become PHI.

  1. Purpose of Data Collection

LifeRoute stores and processes data for:

• Secure account creation and identity authentication
• Providing access to Platform features and content
• Monitoring progress and engagement outcomes
• Improving features and user experience
• Measuring system performance and stability
• Preventing fraud, misuse, or unauthorized access
• Meeting legal and compliance obligations

LifeRoute does not use PHI or General Data for behavioral advertising, personal profiling beyond platform personalization, or sale to external marketing networks.

Aggregated, de-identified analytics may be used for improved design, educational study, functional enhancements, and new feature development. No personally identifiable data is included in such analytics.

  1. Data Sharing

LifeRoute does not sell personal data or PHI under any circumstances.

Limited sharing may occur:

• With a School or Organization responsible for the user’s access
• With authorized educators or institutional administrators
• With licensed providers when the Platform is part of treatment
• With secure service vendors under strict confidentiality agreements
• With government authorities only when legally mandated

LifeRoute is not responsible for disclosures made independently by Schools, Organizations, or parents outside the Platform environment.

  1. Responsibility of Parents, Guardians, and Institutions

Parents, guardians, Schools, and Organizations who approve access for minors agree that they are solely responsible for:

• Monitoring online activity
• Implementing safety procedures
• Providing appropriate supervision
• Ensuring emotional and physical safety
• Managing and protecting account access
• Complying with regional consent laws

LifeRoute does not monitor minors in real time or intervene in safety situations.

Any injury, behavioral incident, emotional reaction, or crisis involving a minor remains exclusively the responsibility of the supervising adult or organization.

  1. Retention and Deletion of Data

Data is retained only as long as reasonably required for:

• Active account use
• Feature functionality
• Legal recordkeeping
• Contractual obligations with institutions

Users may request deletion of General Data at any time by contacting info@liferoute.app.

Data controlled by Schools or Organizations may only be deleted or modified at their direction.

PHI cannot be deleted when governed by legal retention rules associated with healthcare compliance.

If a license is terminated by an institution, LifeRoute may permanently delete associated data without additional notice.

  1. Security and Safeguards

We use administrative, technical, and physical safeguards including:

• Encryption for sensitive data
• Secure access controls
• Firewalls and intrusion monitoring
• Continuous system audit logs
• Role-based permissions

No system is entirely immune to risk. Users acknowledge they are responsible for:

• Maintaining control of devices
• Securing login credentials
• Using private and secure internet environments
• Preventing unauthorized third-party access

LifeRoute will not be held liable for security incidents resulting from user negligence.


  1. International Data Compliance and Cross-Border Transfers

The Platform is operated in the United States. By accessing the Platform from any country outside the U.S., users:

• Consent to the transfer of their data to U.S. servers
• Accept that local data protection laws may differ
• Waive application of broader foreign legal rights
• Agree that Nevada laws control all disputes and enforcement

LifeRoute does not guarantee compliance with every international data residency or retention regulation, including those imposed by foreign school systems that have cross-national requirements. Any required parental notices or geo-specific supervision responsibilities remain solely with the local School or Organization.

Users may not rely on LifeRoute to fulfill obligations under:

• GDPR Data Protection Impact Assessments
• Foreign teacher/school licensing frameworks
• Local child welfare mandates
• Religious or cultural privacy standards

If conflict arises:

Nevada jurisdiction prevails
LifeRoute’s Terms of Service remain enforceable

This clause ensures no foreign government or court may assert authority over LifeRoute, LLC.

  1. Rights of Users and Right-to-Request Limitations

Users may request:

• Access to non-clinical personal data
• Corrections for verifiable errors
• Deletion of non-clinical account content
• Restriction of future processing for optional features

However, requests may be denied if:

• The identity cannot be verified
• The request conflicts with legal retention requirements
• The data belongs to a School or Organization as Data Controller
• PHI retention obligations under HIPAA apply
• The request attempts to impede investigation of policy violations
• The organization or guardian has a higher-order legal right to the data
• Deletion would compromise system stability or security protocols

Users acknowledge that their access rights do not override:

• National security law
• School compliance documentation
• Court orders
• Active legal disputes
• Medical treatment recordkeeping regulations

No user may compel LifeRoute to:

Update any educational or clinical judgments
Transfer proprietary analytics
Reveal internal security measures
Modify account data that is part of another user’s record

  1. Artificial Intelligence Interactions

Portions of the Platform may include:

• Automated guidance engines
• Recommendation systems
• Motivational language models
• Interactive behavior-support components
• Auto-generated journaling prompts
• Predictive or adaptive learning suggestions

Users acknowledge:

LifeRoute does not provide:
• Diagnosis
• Medical advice
• Safety evaluations
• Mental health treatment
• Clinical interpretation of responses

AI-related guidance must be interpreted as general educational suggestions only.

Users assume full and exclusive responsibility for any actions they take based on:

• Prompts
• Communication from automated systems
• Insights interpreted from content

Users waive all claims that automated features:

• Manipulated their decision
• Failed to prevent risky behavior
• Should have identified distress
• Created a duty to intervene
• Contributed to clinical harm
• Caused behavioral deterioration

No claim of negligence or implied professional responsibility may be asserted against LifeRoute for any automated feature.

  1. No Duty of Care & Maximum Liability Protection for Data Use

LifeRoute does not:

• Monitor user choices
• Evaluate risk levels
• Provide emergency observation
• Track emotional health
• Guarantee behavior change
• Prevent negative outcomes

Users fully accept that:

The Platform exists solely for learning and educational skill development.
It is not an emotional support service or crisis-response system.

Liability is zero for:

• Self-harm or suicide attempts
• Property damage or injury to others
• Clinical or emotional regression
• Criminal or harmful behavior
• Missed treatment opportunities
• Misinterpretation of content

Neither users nor organizations may assert:

• Medical malpractice
• Negligent supervision
• Duty of care
• Implied health outcomes
• Reliance on behavior-change claims

Users agree to defend, indemnify, and hold LifeRoute harmless from claims, legal costs, settlements, and damages resulting from their conduct or their interpretation of data and content.

  1. Enforcement, Governing Law, and Dispute Resolution

Users expressly agree that:

• This Privacy Policy is fully enforceable
• Arbitration in Nevada is the exclusive method for legal disputes
• All class-action rights are waived
• All jury trial rights are waived
• Users cannot sue based on foreign jurisdiction

Any complaint or legal inquiry must be sent to:

LifeRoute Legal and Compliance Department
Email: info@liferoute.app
Website: https://LifeRoute.app

No third-party beneficiary rights are created by this Policy.

  1. Contact and Legal Execution

Continued use of the Platform constitutes:

• Confirmed Agreement
• Legal execution of this Policy
• Consent to all terms
• Authorization for data processing as defined
• Authorization to manage minors' data if applicable

LifeRoute may modify this Policy at any time.
Revisions become effective immediately upon posting online.

Users who disagree with any update must:

• Stop using the Platform
• Submit a written deletion request (non-clinical data only)
• Accept that some data (e.g., educational records or PHI) may remain stored as legally required


  1. Behavioral Data Classification Warning (Maximum Strength)

LifeRoute may collect activity data such as completion status, timestamps, engagement levels, tool usage, and user-submitted responses to lessons. This information is gathered only to deliver Platform services and measure educational interaction. This data does not indicate, measure, evaluate, monitor, analyze, assess, diagnose, predict, or suggest:

• Emotional stability
• Mental health conditions
• Self-harm or suicide risk
• Dangerous behavior
• Developmental or behavioral disorders
• Any form of psychological profile

No raw or processed data from any feature shall be interpreted as:

• Warning signs of distress
• Medical indicators
• A trigger requiring action
• A professional safety assessment
• A responsibility to intervene
• Evidence of behavioral decline

Users and institutions agree:

No behavioral claim may be brought against LifeRoute based on:

• User participation
• Absence of participation
• Rate of improvement
• Slow progress or frustration
• “Red flag” patterns or interpretations

By using the Platform, all users, parents, and institutions acknowledge:

✔ Data is educational-only
✔ No behavioral inference is authorized
✔ No clinical conclusion may be drawn
✔ LifeRoute holds zero duty to track or react to personal behavior

  1. Data Breach Limitation of Liability

While LifeRoute uses industry-standard security, users understand that:

• No platform can guarantee absolute protection
• Certain risks exist when using internet-connected systems

LifeRoute shall not be held liable for:

• Data compromise originating from the user’s device or network
• Phishing attacks targeting users externally
• Loss due to shared passwords or poor credential practices
• Damages caused by third-party service interruptions
• Breaches resulting from institutional systems or staff negligence

Users accept these risks as a condition of using the Platform.

  1. Responsibility for Account Security and Device Environment

Users must:

• Maintain confidentiality of credentials
• Use secure personal devices
• Avoid access on public or shared machines
• Log out after each session
• Use strong passwords

Parents and institutions must ensure minors use safe computing environments.

Any unauthorized access caused by user negligence remains entirely the user’s and/or institution’s responsibility.

  1. Special Rules When Schools or Organizations Provide Access

When any School, School District, Educational Institution, or Organization provides access:

They agree to:

• Obtain appropriate consents
• Supervise minors as legally required
• Train authorized staff on privacy responsibilities
• Ensure compliance with local child safety laws
• Communicate to guardians that LifeRoute is not therapy
• Accept full legal and financial responsibility for user safety

LifeRoute does not:

• Implement student discipline
• Participate in student safety planning
• Attend IEP or evaluation meetings
• Modify content to satisfy legal accommodations
• Store educational records beyond license expiration
• Accept liability for claims arising on or off campus

  1. Parental & Guardian Duty Acknowledgment

Parents and guardians who enable access for a minor agree they are solely responsible for:

• Monitoring usage
• Uplifting safety
• Responding to distress
• Engaging real-world support
• Ensuring appropriate timing for use
• Setting behavioral boundaries

Parents may not hold LifeRoute accountable for:

• Emotional responses from content
• Child behavior related to Platform use
• Decisions influenced by lessons
• Family disputes connected to wellness learning

  1. Enforcement and Unauthorized Use

LifeRoute may:

• Suspend accounts used for harassment or policy violations
• Remove abusive or inappropriate content
• Restrict access when safety concerns arise
• Report criminal threats or illegal activity to authorities

Illegal use includes:

• Attempting to extract or mine data
• Copying copyrighted content
• Reproducing educational materials externally
• Tampering with security systems
• Misrepresenting identity or access authority

  1. Survival of Legal Protections

The following sections survive indefinitely even after account closure:

• Zero Liability for Outcomes
• No Duty of Care
• Arbitration and jurisdiction
• Parent/Institution supervision duties
• Data use limitations
• Indemnification
• Estate and wrongful-death immunity
• Brand/Reputation protections
• Behavioral inference waiver
• PHI legal separation

Termination of use does not reduce legal protection for LifeRoute.

  1. Final Policy Acceptance and Electronic Consent

Users legally execute this Privacy Policy by any of the following actions:

• Creating an account
• Logging in
• Accessing content
• Viewing lessons
• Uploading materials
• Continuing use after revisions

By doing so, users:

• Agree to all terms here within
• Consent to data processing as defined
• Acknowledge no reliance on therapeutic outcomes
• Waive claims relating to safety, clinical assumptions, and behavior
• Accept Nevada law and arbitration as exclusive legal forum

  1. Contact for All Legal Notices

All privacy matters, corrections, deletion requests, and legal inquiries must be submitted to:

LifeRoute Legal and Compliance Department
Email: info@liferoute.app
Website: https://LifeRoute.app

This Policy is available in English only.
All disputes require written notice before arbitration.



Copyright 2025 LifeRoute LLC. All rights reserved.

All content, software, designs, instructional materials, media, databases, user interface structures, text, images, graphics, audio and video files, assessment frameworks, lessons, branding elements, logos, and all related proprietary materials made available through the LifeRoute platform are the exclusive property of LifeRoute LLC. This content is protected by United States Copyright Law, international intellectual property treaties, and all other applicable global copyright and ownership protections. Unauthorized use of any LifeRoute property is strictly prohibited.

Any copying, distribution, reproduction, modification, translation, public display, publication, transmission, resale, reverse assembly, reverse engineering, scraping, or extraction of LifeRoute content without written permission from LifeRoute LLC constitutes infringement and may result in legal penalties. These penalties may include statutory damages, civil liability for financial losses, account termination, and the initiation of criminal prosecution where permitted by law.

Prohibited Uses of Intellectual Property

Users are forbidden from:
Downloading or saving content not authorized for personal device storage
Capturing screens or recordings of instructional content
Sharing or uploading platform content to outside websites
Sublicensing or selling access to LifeRoute material
Claiming authorship of LifeRoute content
Removing copyright or trademark labeling

Violations will result in immediate removal from the platform and formal enforcement actions taken under federal law.

User Generated Content

Users retain ownership of personal creative submissions including journal entries, written reflections, and uploaded personal files. However, by submitting content to the Platform, users grant LifeRoute LLC a limited license to securely store, display, process, and use those submissions solely to operate wellness, educational, or clinically supported features of the Platform. This license does not grant ownership of user-created personal materials to LifeRoute LLC, nor does it permit use outside the authorized functions described in the LifeRoute Privacy Policy.

DMCA Compliance Notice

LifeRoute LLC complies fully with the Digital Millennium Copyright Act. Copyright holders who believe their work is being used in a way that constitutes copyright infringement on the LifeRoute platform must provide a written notice that includes all of the following:

  1. Identification of the copyrighted work claimed to be infringed

  2. The specific location of the infringing content within the platform

  3. The full legal name, mailing address, phone number, and email address of the complainant

  4. A statement, made in good faith, that the use is not authorized by the copyright owner

  5. A statement made under penalty of perjury that the information contained in the notice is accurate and that the complainant is the owner or an agent authorized to act

  6. A physical or electronic signature of the copyright holder or authorized representative

DMCA notices must be directed to:

LifeRoute Copyright Administrator
LifeRoute Legal and Compliance Department
Email: info at liferoute dot app
Subject Line: DMCA Copyright Notice

Knowingly submitting false claims may result in civil damages and legal liability.

Counter Notification Procedure

Users who believe their content was removed or disabled in error may submit a counter notice that includes:
Identification of the content removed
The location where it appeared before removal
A good faith statement, made under penalty of perjury, that the removal was based on mistake or misidentification
Consent to the exclusive jurisdiction of the courts located in the State of Nevada
Full contact details including name, address, email, and phone number

If a valid counter notice is received, LifeRoute LLC may restore the removed material as permitted by law.

Repeat Infringement Policy

User accounts involved in repeated copyright violations may be permanently suspended or terminated. LifeRoute LLC retains the right to restrict future access to any person or entity that has engaged in repeated infringement or attempted unauthorized use of LifeRoute content.

Legal Enforcement and Jurisdiction

All disputes regarding copyright enforcement or intellectual property protection involving LifeRoute LLC shall be governed by the laws of the State of Nevada. All claims must be resolved solely and exclusively through binding arbitration in Nevada as defined in the LifeRoute Terms of Service. Users waive all rights to participate in class actions or jury trials related to these matters.

Acceptance of Policy

Use of the LifeRoute platform in any manner constitutes acknowledgment and acceptance of this Copyright Notice and DMCA Policy. Continued use also signifies acceptance of the LifeRoute Terms of Service, LifeRoute Privacy Policy, and all additional legal protections and account responsibilities.

Legal Contact Information

LifeRoute Legal and Compliance Department
Email: info@liferoute.app
Website: https://LifeRoute.app

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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