💻 Digital & Virtual Engagement Skills *coming soon
Course overview
Lesson Overview

5.1 – Understanding Tone in Online Messages: Tone shapes how every message feels to the reader. Without facial cues or voice, words can sound colder or harsher than meant. Adding kind phrases or emojis can soften your meaning. Pausing before sending helps prevent misunderstandings. Using complete sentences shows care and respect. Reading messages aloud before posting reveals hidden emotion. Matching tone to audience keeps communication smooth. Gentle humor can connect people, but sarcasm may confuse. Positive tone builds trust and understanding online. Words typed kindly carry the same warmth as words spoken gently.

About this course

Practical training to build confidence and competence in using digital tools for communication, learning, and professional engagement.

This course includes:
  • Step-by-step guides for using key digital platforms and tools
  • Practice activities for online communication and collaboration
  • Internet safety checklists and resource guides

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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