💻 Digital & Virtual Engagement Skills *coming soon
Course overview
Lesson Overview

5.2 – Recognizing Miscommunication in Digital Texts: Miscommunication happens easily when context is missing. Short replies may seem rude when they’re just brief. Delayed responses might cause worry though they mean nothing. Asking for clarity prevents small issues from growing. Using empathy helps you read between the lines wisely. Tone indicators or emojis reduce confusion in chats. Summarizing what you understood keeps both sides aligned. Checking assumptions before reacting protects peace. Honest communication clears tension quickly. Awareness and patience make digital conversation feel as human as face-to-face talk.

About this course

Practical training to build confidence and competence in using digital tools for communication, learning, and professional engagement.

This course includes:
  • Step-by-step guides for using key digital platforms and tools
  • Practice activities for online communication and collaboration
  • Internet safety checklists and resource guides

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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