💻 Digital & Virtual Engagement Skills *coming soon
Course overview
Lesson Overview

5.13 – Practicing Healthy Conflict Resolution Online: Conflict is natural, but how you handle it defines maturity. Taking deep breaths before replying cools emotion. Using “I” statements keeps focus on feelings, not blame. Private chats often solve issues better than public threads. Listening fully shows you value peace over winning. Compromise strengthens connection and trust. Avoiding insults keeps dignity on both sides. Ending with appreciation reminds everyone of shared respect. Reflecting after arguments helps growth. Healthy resolution leaves relationships stronger, not weaker.

About this course

Practical training to build confidence and competence in using digital tools for communication, learning, and professional engagement.

This course includes:
  • Step-by-step guides for using key digital platforms and tools
  • Practice activities for online communication and collaboration
  • Internet safety checklists and resource guides

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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