💻 Digital & Virtual Engagement Skills *coming soon
Course overview
Lesson Overview

5.8 – Learning Active Listening Through Video Calls: Active listening online means full attention, not multitasking. Looking at the camera shows care and focus. Nodding or small gestures signal understanding. Summarizing what others say keeps clarity strong. Avoiding interruptions makes space for thoughtful talk. Turning off distractions honors their effort to speak. Asking follow-up questions deepens connection. Eye contact, even through screens, builds trust. Listening first helps messages land kindly. Real attention turns digital calls into meaningful conversations.

About this course

Practical training to build confidence and competence in using digital tools for communication, learning, and professional engagement.

This course includes:
  • Step-by-step guides for using key digital platforms and tools
  • Practice activities for online communication and collaboration
  • Internet safety checklists and resource guides

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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