🚀 How to Start a Business *coming soon
Course overview
Lesson Overview

3.34 Using Net Promoter Score (NPS) to Gauge Market Satisfaction: NPS measures how likely customers are to recommend your brand to others. It categorizes respondents as promoters, passives, or detractors. Tracking NPS over time shows loyalty trends and identifies service weaknesses. This simple metric predicts long-term revenue growth better than many complex models. Analyzing scores by demographic segment reveals which audiences connect most with your message. Businesses that act on NPS feedback strengthen reputation and reduce churn. The score becomes a direct pulse of market satisfaction and brand health.

About this course

This premium course is a complete roadmap to launching and growing a business. From idea validation and market research to legal setup, funding, branding, marketing, and sales—you’ll gain step-by-step guidance backed by templates and real-world examples.

This course includes:
  • 120 in-depth modules covering every stage from idea to exit strategy
  • Detailed real-world case studies from successful startups and established enterprises
  • Access to all course materials and future updates to keep your business strategies ahead of the curve

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