🧠 Dual Diagnosis Skills (Functional, Not Therapy) *coming soon
Course overview
Lesson Overview

5.3 – Using Active Listening in Conversations: Active listening transforms ordinary conversations into moments of connection. It means focusing entirely on what the other person is saying instead of preparing your next reply. Eye contact, nodding, and small affirmations like “I understand” show attentiveness. But beyond gestures, active listening requires interpreting meaning, noticing tone, and clarifying misunderstandings before reacting. It allows the speaker to feel validated and safe. Practicing this skill deepens trust and reduces conflict, because both sides know they are being heard. In high-stress situations, active listening can defuse tension before it escalates. Over time, it becomes one of the most powerful tools for empathy and problem-solving in relationships.

About this course

Functional skill-building for individuals with co-occurring mental health and substance use challenges, focusing on practical daily living and self-management strategies.

This course includes:
  • Step-by-step guides for organizing daily tasks and responsibilities
  • Real-life scenarios to practice coping and decision-making
  • Resources and tools for ongoing skill application and maintenance

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