🧠 Dual Diagnosis Skills (Functional, Not Therapy) *coming soon
Course overview
Lesson Overview

5.9 – Practicing De-Escalation in Heated Moments: De-escalation is the art of calming a situation before it spirals. It begins with emotional control—lowering your voice, relaxing your posture, and slowing your breathing. Responding to anger with calm language neutralizes hostility and keeps communication focused. Recognizing triggers and knowing when to pause can prevent harmful words or actions. De-escalation also involves empathy—acknowledging the other person’s feelings without agreeing or condoning harmful behavior. Practicing this skill builds emotional strength and leadership. Over time, you become the stabilizer in chaotic moments, capable of transforming tension into understanding and preserving safety in high-stress interactions.

About this course

Functional skill-building for individuals with co-occurring mental health and substance use challenges, focusing on practical daily living and self-management strategies.

This course includes:
  • Step-by-step guides for organizing daily tasks and responsibilities
  • Real-life scenarios to practice coping and decision-making
  • Resources and tools for ongoing skill application and maintenance

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