💬 Feedback & Communication Repair *coming soon
Course overview
Lesson Overview

6.2 – The Difference Between Hearing and Listening: Hearing happens automatically, but listening takes effort and care. You can hear words without understanding their meaning. Listening means tuning in to the message behind the words—the emotion, intent, and need. When you listen fully, you pause your own thoughts long enough to truly receive theirs. Many conflicts happen because people hear but don’t listen. Real listening means focusing your attention like a spotlight, not a floodlight. It shows respect and builds closeness. The difference is the difference between noise and understanding. Listening transforms communication into empathy and teamwork.

About this course

Skills and strategies to give and receive feedback effectively while repairing and strengthening communication in relationships.

This course includes:
  • Communication repair role-play and practice scenarios
  • Feedback delivery and response frameworks
  • Trust-building and conflict resolution exercises

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