💬 Feedback & Communication Repair *coming soon
Course overview
Lesson Overview

8.7 – Dealing With Defensiveness in Hard Talks: Defensiveness is a natural shield against feeling attacked. You might notice interruptions, blaming, or shutting down. Instead of fighting the reaction, acknowledge it gently. Phrases like “I’m not blaming you; I just want to understand” can calm tension. Slowing your voice and softening your expression helps the other person feel safe. Remind yourself to listen before correcting. Avoid piling on too many points at once. Giving reassurance can open space for real discussion. Handling defensiveness with patience builds trust and keeps communication on track.

About this course

Skills and strategies to give and receive feedback effectively while repairing and strengthening communication in relationships.

This course includes:
  • Communication repair role-play and practice scenarios
  • Feedback delivery and response frameworks
  • Trust-building and conflict resolution exercises

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