⚖️ Civic & Identity Empowerment *coming soon
Course overview
Lesson Overview

7.11 – Using Conflict Resolution Against Bias: Conflict resolution allows opposing sides to meet through understanding, not force. Begin by identifying shared goals that unite participants. Address bias as a behavior that can be changed, not a fixed identity. Listen without interrupting to reveal motives and misunderstandings. Use neutral language to describe events objectively. Introduce facts and personal stories for balance. Encourage empathy by asking both sides how they felt. Set agreements for future accountability and follow-up. When mediation fails, document and escalate responsibly. Conflict resolution transforms anger into actionable progress. It replaces division with structured dialogue.

About this course

Empowering individuals to strengthen their personal identity, engage in their community, and develop the skills to advocate for themselves and others.

This course includes:
  • Self-assessment tools for personal values and strengths
  • Resources and guides for community involvement and civic participation
  • Role-play and scenario-based exercises for practicing advocacy and leadership

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