💬 Assertiveness & Boundary Setting *coming soon
Course overview
Lesson Overview

1.4 – The Balance Between Firm and Kind: Healthy communication blends strength with care. Firm means clear limits; kind means respectful delivery. You can say no and still value the person. You can hold a line and keep a soft tone. Think “strong spine, open heart” as your guide. Use simple words and steady eye contact. Focus on the issue, not the person’s worth. Offer choices when possible to keep dignity. If emotions rise, slow the pace and breathe. Balance helps you protect yourself while keeping connection.

About this course

Practical skills to communicate confidently, set healthy boundaries, and maintain respectful, balanced relationships.

This course includes:
  • Role-play and scenario-based assertiveness practice
  • Boundary-setting worksheets and self-assessment tools
  • Communication strategies for handling difficult conversations

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

Allow