💼 Vocational and Independent Living Skills *coming soon
Course overview
Lesson Overview

12.24 – How to Handle Conflict or Drama at Work: Conflicts happen wherever people work together, but how you handle them defines your professionalism. Stay calm and listen to both sides before speaking. Focus on the issue, not the person. Use “I” statements to explain how something made you feel instead of blaming. Avoid gossip and choose private conversations over public arguments. If emotions run high, take a short break to cool down. Work toward solutions that benefit everyone, not just yourself. Respect different opinions, even if you don’t agree. When needed, ask a manager to help mediate fairly. Staying calm under pressure shows maturity and emotional strength. The goal is not to “win” the argument but to keep respect and teamwork strong.

About this course

Training to prepare individuals for employment success and the skills needed to live independently with confidence.

This course includes:
  • Job readiness and interview preparation resources
  • Budgeting and independent living planning tools
  • Scenario-based exercises for workplace and daily life problem-solving

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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