💼 Vocational and Independent Living Skills *coming soon
Course overview
Lesson Overview

15.11 – How to Message Clients Professionally: Professional communication is key to strong client relationships. Always start with a polite greeting and thank them for reaching out. Keep your tone respectful, even if you’re chatting casually. Write in full sentences and check spelling before sending. Ask clear questions to understand project details fully. Avoid arguing or being defensive — stay calm and solution-focused. Update clients regularly on progress, especially for longer projects. End messages with appreciation and next steps, like “I’ll send the first draft by Friday.” Keep boundaries by replying during reasonable hours. Good communication reduces stress for both you and your client. When you sound organized and kind, clients feel they can trust you. Words shape how people see your professionalism and reliability.

About this course

Training to prepare individuals for employment success and the skills needed to live independently with confidence.

This course includes:
  • Job readiness and interview preparation resources
  • Budgeting and independent living planning tools
  • Scenario-based exercises for workplace and daily life problem-solving

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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