🧠 Trauma-Informed Skills (Non-Therapy Focus) *coming soon
Course overview
Lesson Overview

7.3 – Practicing Active Listening Skills: Active listening means focusing fully on what someone is saying without interrupting. It requires hearing words, noticing tone, and reading body language. Nodding or restating what you heard shows respect and attention. This approach helps both people feel valued and less defensive. Listening deeply builds trust and prevents misunderstandings. Avoiding quick judgments allows for honest communication. Active listening also means asking clarifying questions instead of assuming. It turns conversations into cooperation instead of conflict. When practiced consistently, it creates empathy and stronger relationships.

About this course

Practical, non-clinical skills to support individuals with trauma histories while promoting safety, trust, and resilience.

This course includes:
  • Trauma-informed communication and de-escalation practice activities
  • Checklists and guidelines for creating safe, supportive environments
  • Real-world scenarios to apply trauma-informed approaches effectively

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