✅ Daily Living Skills (ADLs & IADLs) *coming soon
Course overview
Lesson Overview

13.11 – Talking to Case Managers, Providers, and Therapists: Communicating with professionals such as case managers, providers, and therapists requires balance between honesty, clarity, and respect. They can only help effectively when you express your thoughts and goals openly. Start by explaining what’s working and what isn’t, instead of focusing only on frustrations. When you give clear examples—like describing how often something happens or how it affects your routine—they can understand your real needs instead of guessing. It helps to write down questions or updates before meetings so you don’t forget key points. Stay calm even when you feel unheard; tone influences whether your concerns are taken seriously. Always ask for clarification if something sounds confusing, because guessing can cause future problems. Respectful persistence builds trust and shows commitment to your progress. Professionals appreciate when clients communicate directly, because it creates teamwork instead of tension. The more specific and consistent you are, the faster your support system can truly align with your independence goals.

About this course

Practical training to help individuals independently manage personal care, household tasks, and community responsibilities, building confidence and self-sufficiency in daily life.

This course includes:
  • Progress tracking so you can see how far you’ve come
  • Supportive materials you can download and keep for future use
  • Flexibility to work at your own pace, when it fits your schedule

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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