✅ Daily Living Skills (ADLs & IADLs) *coming soon
Course overview
Lesson Overview

13.20 – Practicing Assertiveness With People in Authority Roles: Assertiveness means speaking with confidence while maintaining respect for hierarchy and rules. Whether you’re talking to a supervisor, landlord, or agency worker, your tone can balance self-advocacy and professionalism. Begin by using calm statements such as “I’d like to discuss a concern I have.” Avoid aggression or sarcasm, which weakens credibility. Assertiveness shows that you value fairness without trying to overpower others. Keep your words factual and your voice steady to display confidence. Preparing key points ahead prevents nerves from taking over. Listening carefully before responding demonstrates maturity and self-discipline. Authority figures appreciate direct yet respectful communication because it simplifies collaboration. When you stand firm without hostility, people recognize your integrity. Over time, assertive behavior becomes your natural defense against manipulation or dismissal. It helps you navigate power structures with self-respect intact, reminding everyone—including yourself—that confidence can coexist peacefully with professionalism and grace.

About this course

Practical training to help individuals independently manage personal care, household tasks, and community responsibilities, building confidence and self-sufficiency in daily life.

This course includes:
  • Progress tracking so you can see how far you’ve come
  • Supportive materials you can download and keep for future use
  • Flexibility to work at your own pace, when it fits your schedule

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