✅ Daily Living Skills (ADLs & IADLs) *coming soon
Course overview
Lesson Overview

13.87 – Communicating With People Who Talk Aggressively or Loudly: Loud or harsh communication often hides insecurity or stress. Responding calmly prevents escalation. Keep your tone measured, body language relaxed, and words factual. Lowering your voice instead of matching volume naturally slows tension. Say, “I can hear you better when we both speak calmly,” to set tone expectations. If yelling continues, pause or remove yourself safely. Empathy doesn’t mean acceptance—boundaries protect both parties. After emotions cool, revisit the issue with clarity and respect. People often mirror calm energy when they feel heard. Practicing emotional control under verbal pressure builds resilience. Over time, steady communication softens even strong personalities. Consistency teaches others that your respect remains firm but your peace is non-negotiable. The ability to stay composed among intensity turns emotional chaos into grounded leadership.

About this course

Practical training to help individuals independently manage personal care, household tasks, and community responsibilities, building confidence and self-sufficiency in daily life.

This course includes:
  • Progress tracking so you can see how far you’ve come
  • Supportive materials you can download and keep for future use
  • Flexibility to work at your own pace, when it fits your schedule

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