✅ Daily Living Skills (ADLs & IADLs) *coming soon
Course overview
Lesson Overview

15.67 – Communicating With a Landlord Without Escalating Conflict: Respectful dialogue turns tension into teamwork. Begin messages with appreciation, not accusation. Explain issues clearly, include dates or photos, and suggest reasonable timelines. Avoid emotional language; stick to facts. If frustrations build, schedule a short call rather than long emails. Keep tone neutral—it signals maturity and invites cooperation. Document agreements afterward. Over time, professionalism earns reliability; landlords respond faster to calm tenants than to critics. Strong communication transforms potential disputes into partnerships that maintain comfort and trust within your home environment.

About this course

Practical training to help individuals independently manage personal care, household tasks, and community responsibilities, building confidence and self-sufficiency in daily life.

This course includes:
  • Progress tracking so you can see how far you’ve come
  • Supportive materials you can download and keep for future use
  • Flexibility to work at your own pace, when it fits your schedule

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