✅ Daily Living Skills (ADLs & IADLs) *coming soon
Course overview
Lesson Overview

13.75 – How to Check on a Service Request Without Seeming Pushy: Following up on pending services requires balance between persistence and politeness. Begin with appreciation—“I know you’re busy, but I wanted to check the status of my request.” This opening shows respect for the person’s time. Provide specific details like case numbers or submission dates to make the process easier for them. Ask for an estimated timeline rather than demanding immediate action. Listening carefully to responses allows you to adjust expectations gracefully. If follow-ups are needed, schedule them rather than calling repeatedly. Express gratitude at the end of each interaction, even when progress feels slow. Calm consistency earns cooperation faster than impatience. Over time, professionals come to recognize you as courteous yet diligent. Polite persistence is a form of advocacy—it maintains accountability while preserving rapport. Good communication gets results not through pressure but through organized, respectful follow-through that radiates reliability and patience.

About this course

Practical training to help individuals independently manage personal care, household tasks, and community responsibilities, building confidence and self-sufficiency in daily life.

This course includes:
  • Progress tracking so you can see how far you’ve come
  • Supportive materials you can download and keep for future use
  • Flexibility to work at your own pace, when it fits your schedule

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