✅ Daily Living Skills (ADLs & IADLs) *coming soon
Course overview
Lesson Overview

13.76 – Reporting Unsafe Conditions or Mistreatment With Confidence: Speaking up for safety takes courage and clarity. Start by documenting facts objectively—dates, times, and specific details—before contacting the proper authority. When reporting, stay calm and focused on what happened rather than how angry you feel. Use neutral phrases like “I observed” or “I experienced,” which make your report credible and actionable. Provide solutions if possible, such as suggesting how to prevent recurrence. Avoid speculation or personal attacks; precision carries more influence. Thank the listener for taking your concern seriously, reinforcing collaboration instead of confrontation. Keep copies of reports for your records in case follow-up is needed. Reporting respectfully shows emotional intelligence and leadership. Over time, this skill empowers you to advocate for yourself and others safely. Communicating from courage rather than fear transforms reporting from complaint to contribution, creating environments grounded in responsibility, integrity, and mutual protection.

About this course

Practical training to help individuals independently manage personal care, household tasks, and community responsibilities, building confidence and self-sufficiency in daily life.

This course includes:
  • Progress tracking so you can see how far you’ve come
  • Supportive materials you can download and keep for future use
  • Flexibility to work at your own pace, when it fits your schedule

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

Allow