✅ Daily Living Skills (ADLs & IADLs) *coming soon
Course overview
Lesson Overview

13.37 – Knowing What to Say in Crisis Text Lines or Hotlines: When reaching out to crisis lines, clear communication ensures you receive the right support quickly. Begin with honesty about what you’re feeling—sad, angry, scared, or overwhelmed. Describe immediate concerns without shame; trained responders are there to help, not judge. Short, direct sentences help them understand your needs fast, especially during emotional distress. Sharing whether you’re safe or alone gives them important context. Avoid minimizing your feelings out of fear of burdening others; they’re trained to handle intense emotions with care. If words feel hard, typing simple phrases like “I need someone to listen” is enough to start. Responders may ask guiding questions—answering them openly speeds up help. Remember to breathe between messages to stay grounded. Crisis communication is about honesty, not perfection. Reaching out is courageous, and each message written clearly becomes a bridge toward safety, relief, and renewed emotional stability.

About this course

Practical training to help individuals independently manage personal care, household tasks, and community responsibilities, building confidence and self-sufficiency in daily life.

This course includes:
  • Progress tracking so you can see how far you’ve come
  • Supportive materials you can download and keep for future use
  • Flexibility to work at your own pace, when it fits your schedule

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

Allow