✅ Daily Living Skills (ADLs & IADLs) *coming soon
Course overview
Lesson Overview

13.33 – Understanding Tone and Miscommunication in Texts: Tone can easily be misunderstood in digital messages because people can’t hear your voice or see your expression. What sounds neutral to you might read as cold or angry to someone else. Adding short, friendly phrases like “Thank you!” or “I appreciate your help” softens digital communication and prevents confusion. Avoid using all caps or too many exclamation points, which can sound emotional or unprofessional. When a message seems unclear, ask politely for clarification instead of assuming bad intent. Emojis can help convey warmth, but use them sparingly in formal contexts. Before responding defensively, reread the message with empathy—most misunderstandings stem from tone, not meaning. Clear communication requires patience and perspective. Practicing mindful texting builds relationships rooted in trust instead of assumptions. Over time, emotional awareness online mirrors respect offline, proving that even silent words carry emotional weight that deserves thoughtful attention.

About this course

Practical training to help individuals independently manage personal care, household tasks, and community responsibilities, building confidence and self-sufficiency in daily life.

This course includes:
  • Progress tracking so you can see how far you’ve come
  • Supportive materials you can download and keep for future use
  • Flexibility to work at your own pace, when it fits your schedule

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