✅ Daily Living Skills (ADLs & IADLs) *coming soon
Course overview
Lesson Overview

18.3 – Communicating Needs Calmly and Clearly: Communicating needs calmly and clearly prevents misunderstandings that can damage trust or create unnecessary stress. It means expressing what matters to you using words that inform, not attack. Replace blaming phrases with “I feel” statements that focus on your emotions instead of the other person’s faults. Calm delivery shows strength and maturity, even during frustration. Listening is part of communication too—it proves you value other viewpoints before expecting agreement. Take deep breaths, maintain eye contact, and use a steady tone when discussing sensitive topics. Avoid sarcasm or raised voices that shut down cooperation. Clarity in speech makes it easier for others to respond with care instead of defensiveness. Over time, calm communication turns tense exchanges into problem-solving conversations that strengthen relationships and reduce emotional chaos at home.

About this course

Practical training to help individuals independently manage personal care, household tasks, and community responsibilities, building confidence and self-sufficiency in daily life.

This course includes:
  • Progress tracking so you can see how far you’ve come
  • Supportive materials you can download and keep for future use
  • Flexibility to work at your own pace, when it fits your schedule

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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