⚡ Crisis Intervention & Emergency Response *coming soon
Course overview
Lesson Overview

1.116 – Preventing Emotional Flooding With Pre-Talk Agreements: Emotional flooding happens when feelings overwhelm logic during intense conversations. Pre-talk agreements act as preventive shields by setting rules before emotions ignite. You and the other person can agree to pause if voices rise, avoid insults, or use timeouts when needed. These guidelines create mutual safety and trust, reducing fear of confrontation. Writing or verbalizing them ensures accountability when tension peaks. Practicing empathy within the agreement—like summarizing each other’s points—keeps dialogue balanced. Use signals such as hand gestures or phrases that mean “pause” without escalating conflict. Over time, repeated structured communication rewires emotional reflexes toward calm response. Pre-talk agreements transform communication from reactive explosions into conscious connection. By defining safety beforehand, both sides stay heard, respected, and emotionally intact even under pressure.

About this course

Training in crisis intervention techniques and emergency response strategies to ensure safety, de-escalate conflicts, and connect individuals with appropriate resources.

This course includes:
  • Scenario-based crisis intervention training modules
  • Safety planning templates and communication protocols
  • Resource guides for emergency and post-crisis support services

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