⚡ Crisis Intervention & Emergency Response *coming soon
Course overview
Lesson Overview

1.18 – When the School Calls About Aggressive Behavior: That call from school can flood you with embarrassment and fear, but it’s also a chance for partnership. Listen fully before defending your teen. Gather facts calmly and request specific examples, not vague labels. Thank the staff for alerting you, showing collaboration instead of combativeness. Avoid promising instant punishment; first, understand triggers and stress patterns. Meet with counselors to align home strategies with school supports. Discuss safety plans, cool-down spaces, and check-ins. At home, focus on reflection, not humiliation. Ask your teen their side without interrupting to find gaps in perception. Consistent teamwork between school and home prevents repeat crises. Remember, communication bridges save relationships faster than reactive blame. Every call handled with calm professionalism rebuilds credibility and hope.

About this course

Training in crisis intervention techniques and emergency response strategies to ensure safety, de-escalate conflicts, and connect individuals with appropriate resources.

This course includes:
  • Scenario-based crisis intervention training modules
  • Safety planning templates and communication protocols
  • Resource guides for emergency and post-crisis support services

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

Allow