⚡ Crisis Intervention & Emergency Response *coming soon
Course overview
Lesson Overview

1.20 – When Your Emotions Don’t Match the Situation: Sometimes feelings explode out of proportion to what’s happening because old pain sneaks into new moments. Recognizing that mismatch is the first sign of awareness. Pause and ask, “What does this remind me of?” instead of judging yourself. Emotional intensity is often a signal of deeper wounds needing care. Practice slowing your reactions—step away, breathe, or journal before responding. Once calm, sort the real problem from the memory that magnified it. Apologize if needed but without shame; learning emotional accuracy takes practice. Over time, this skill builds emotional intelligence, helping you react to what’s real instead of what’s remembered. When feelings fit the moment, relationships grow steadier, and life starts to feel more balanced.

About this course

Training in crisis intervention techniques and emergency response strategies to ensure safety, de-escalate conflicts, and connect individuals with appropriate resources.

This course includes:
  • Scenario-based crisis intervention training modules
  • Safety planning templates and communication protocols
  • Resource guides for emergency and post-crisis support services

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