⚡ Crisis Intervention & Emergency Response *coming soon
Course overview
Lesson Overview

1.10 – Handling Unexpected News: Sudden news—medical results, job loss, death, or betrayal—shocks the nervous system like lightning. The first instinct is to react, but the healthiest move is to pause. Sit, breathe, and let the words settle before deciding anything. Shock clouds thinking; clarity returns only when the body calms. Avoid impulsive texts or posts; privacy protects you while emotions realign. Name what the news means for today, not forever; perspective shrinks panic. Reach out to one grounded person instead of crowds of opinions. Writing down the facts keeps imagination from expanding pain. If tears come, let them; suppression turns emotion into exhaustion. When you wake tomorrow, the same event will still matter, but your balance to face it will be stronger. Strength after surprise is not about toughness but gentle control of what happens next.

About this course

Training in crisis intervention techniques and emergency response strategies to ensure safety, de-escalate conflicts, and connect individuals with appropriate resources.

This course includes:
  • Scenario-based crisis intervention training modules
  • Safety planning templates and communication protocols
  • Resource guides for emergency and post-crisis support services

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