⚡ Crisis Intervention & Emergency Response *coming soon
Course overview
Lesson Overview

1.42 – What to Do If Someone Else Is the Crisis: Supporting another’s meltdown demands composure without absorption. Approach slowly, keep tone soft, and maintain safe distance. Avoid lecturing or contradicting; validation reduces escalation faster than logic. Say short phrases: “You’re safe,” “I’m listening,” “Let’s breathe.” Mirror calm posture to regulate atmosphere. If danger rises, prioritize calling professionals, not personal heroics. Boundaries protect both sides. Offer options instead of orders; choice restores their control. After crisis stabilizes, debrief privately to release tension and prevent burnout. Remember, empathy without containment drains resilience. Helping doesn’t mean fixing; it means holding steady space. The calmer you stay, the sooner safety returns. Support becomes sustainable when compassion balances with self-protection, ensuring you remain an anchor, not another wave inside their storm.

About this course

Training in crisis intervention techniques and emergency response strategies to ensure safety, de-escalate conflicts, and connect individuals with appropriate resources.

This course includes:
  • Scenario-based crisis intervention training modules
  • Safety planning templates and communication protocols
  • Resource guides for emergency and post-crisis support services

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