⚡ Crisis Intervention & Emergency Response
Training in crisis intervention techniques and emergency response strategies to ensure safety, de-escalate conflicts, and connect individuals with appropriate resources.
What you'll learn:
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How to recognize early warning signs and assess crisis situations
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Techniques for de-escalating high-stress interactions safely and effectively
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Strategies for coordinating with emergency services and connecting individuals to ongoing support
Course content
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Section
1🔴 Crisis Management Core Series (General)
- Identifying Early Signs of Emotional Distress 00:00:00
- De-escalation Techniques for Everyday Conflict 00:00:00
- Building a Personal Safety Action Plan 00:00:00
- Understanding Your Triggers 00:00:00
- Crisis vs. Emergency: Knowing the Difference 00:00:00
- How to Use a Grounding Technique in the Moment 00:00:00
- Developing a Calm-Down Kit 00:00:00
- Who to Call: Building a Crisis Contact List 00:00:00
- Learning to Self-Soothe 00:00:00
- What to Do When You Feel Out of Control 00:00:00
This course prepares participants to recognize, assess, and respond effectively to high-stress or potentially dangerous situations. Learners will develop skills in crisis intervention, de-escalation, and rapid decision-making to maintain safety and prevent escalation. The program covers identifying early warning signs, using clear communication under pressure, and coordinating with emergency or support services. Emphasis is placed on safety planning, emotional regulation, and professional boundaries to ensure compassionate and effective responses. Through scenario-based practice and structured guidance, participants gain the confidence to act decisively and appropriately during emergencies.