🧘🏽 Emotional Regulation & Coping Skills *coming soon *coming soon
Course overview
Lesson Overview

1.162 – Conflict Escalation Ladder: Who to Engage When: Knowing escalation steps prevents emotional overreach. Start at the lowest level—handle issues directly if possible. If that fails, involve a neutral third party or mediator. Next, move to supervisors or formal channels only if needed. Avoid skipping steps out of frustration or pride. Document interactions to keep facts clear. Use calm, concise communication at every level. Revisit lower steps if progress resumes peacefully. The ladder approach keeps order and fairness. Control grows when you know your pathway before conflict begins.

About this course

Strategies to manage emotions effectively, build resilience, and respond to challenges with balance and control.

This course includes:
  • Guided mindfulness and emotional regulation exercises
  • Coping strategy planners and reflection tools
  • Real-world scenarios to practice emotional management skills

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

Allow