🧘🏽 Emotional Regulation & Coping Skills *coming soon *coming soon
Course overview
Lesson Overview

1.180 – Workplace Escalation Protocol: Step-by-Step Guide: Handling anger at work requires structure, not reaction. First, pause all replies—verbal or written—when tension hits. Second, step outside or away for at least two minutes. Third, identify whether the issue needs response now or later. Fourth, use neutral language if addressing conflict: “Let’s revisit this after a quick break.” Fifth, document events clearly for your own records. Sixth, involve a supervisor only if respectful resolution fails. Seventh, follow up calmly within 24 hours for closure. A clear workplace protocol keeps professionalism intact. Calm action always outperforms emotional reaction.

About this course

Strategies to manage emotions effectively, build resilience, and respond to challenges with balance and control.

This course includes:
  • Guided mindfulness and emotional regulation exercises
  • Coping strategy planners and reflection tools
  • Real-world scenarios to practice emotional management skills

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