🛡️ Student Mental Health Series *coming soon
Course overview
Lesson Overview

2.28 – What Not to Say to Someone in Crisis: Words can heal or harm depending on timing. Avoid phrases like “calm down,” “you’re overreacting,” or “others have it worse.” These dismiss pain instead of easing it. Better responses sound like “I’m here,” or “You don’t have to handle this alone.” Silence often comforts more than advice. Don’t push them to explain everything if they’re shaking or crying; focus on safety first. Never promise secrecy about self-harm or suicide—safety outweighs privacy. Replace judgment with presence. Ask gentle questions like “What would help you right now?” Validate their emotions even if you don’t understand them. Remember that comparison minimizes their experience. Listening without interruption can stop panic from spiraling. Your tone matters more than your words; warmth communicates hope. Practicing compassionate speech saves lives more quietly than you’ll ever know. The right words make crisis moments survivable.

About this course

Trauma-informed mental wellness lessons that help students manage emotions, build resilience, and stay safe in real-world situations—like bullying, grief, violence, and poverty. Built for schools, youth programs, and Medicaid-compliant services.

This course includes:
  • Step-by-step guidance for handling social pressure, conflict, and unsafe situations
  • Stories and messages that encourage students to speak up, stay safe, and take control of their future
  • Flexible learning options for classrooms, after-school programs, and independent use

Our platform is HIPAA, Medicaid, Medicare, and GDPR-compliant. We protect your data with secure systems, never sell your information, and only collect what is necessary to support your care and wellness. learn more

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